Yes. We currently ship throughout the United States.

Yes. Once your order has been shipped, you'll receive a tracking number by email.

We offer a 30-Day Money-Back Guarantee. If you're not satisfied with your purchase, contact us within 30 days for return instructions.

Yes. Our products are covered against manufacturing defects. Please contact our support team if you experience any product issues.

You can reach our support team anytime through our Contact Us page or by email. We're always happy to help.

It is suitable for most adults who experience neck, shoulder, upper back, or muscle discomfort from work, exercise, travel, or daily activities.

The Carevitly Electric Neck & Shoulder Massager is designed to provide deep-kneading massage with soothing heat therapy to help relieve muscle tension, stiffness, and everyday stress.

Yes. The built-in heat function provides gentle warmth to help relax muscles and enhance your massage experience. You can turn the heat on or off anytime.

For the best results, use the massager for 15–20 minutes per session. The device includes an automatic shut-off feature for added safety.

Yes. The massager is designed for regular daily use to help reduce muscle tension and improve relaxation.

Besides the neck and shoulders, it can also be used on the:

• Upper Back
• Lower Back
• Waist
• Legs
• Calves
• Thighs
• Feet

Yes. It features a built-in rechargeable battery and includes a USB charging cable.

Battery life depends on the selected massage mode and heat setting, but one full charge typically provides several massage sessions.

Absolutely! Its lightweight and cordless design makes it easy to use at home, in the office, or while travelling.

Yes. The massager offers multiple massage modes and intensity levels so you can choose the most comfortable setting.

No. It operates quietly, allowing you to relax while watching TV, reading, or working.

Your package includes:

• 1 × Electric Neck & Shoulder Massager
• 1 × USB Charging Cable
• 1 × User Manual

Orders are processed within 1–3 business days. Standard delivery usually takes 5–10 business days, depending on your location.