Refund policy
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Rturn and Refund Policy Straightforward returns, no guesswork. We want you to feel confident in every order. Here's exactly how returns and refunds work at Carevitly. |
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30 Days
Return Window
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7 Days
To Report Defects
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5 Days
Refund Processing
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This policy outlines exactly how returns and refunds work at Carevitly — eligibility, timelines, and what to expect at each step. |
You have 30 days from the date of delivery to request a return. To qualify, the item must be:
Customers are responsible for return shipping costs, except when the item arrived defective or incorrect — in those cases, we cover the cost.
For hygiene and safety reasons, we don't accept returns on:
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@carevitly.com. We'll resolve it promptly at no additional cost to you.
Once your return is received and inspected:
✓ We'll notify you of the approval status.
✓ Approved refunds are processed within 5 business days.
✓ Refunds are issued to your original payment method.
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Business Information
Business Name
Carevitly
Address
8375 Sultana Ave, Unit 2 Fontana California 92335 United States
Email
Phone
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